Relationship Manager - OANDA

Description : Relationship Manager. Company : OANDA. Location : Singapore+1 location

OANDA is a global leader in online multi-asset trading services, currency data, corporate payments and FX services.

Everyone at OANDA is focused on our vision to transform how our customers can meet all their currency needs. From our roots in 1996 that provided free currency exchange information to launching a multi-award winning global FX and CFD trading business to our recent new venture of money transfer. OANDA is now a major global player.

Join us and:

  • Work on an award-winning platform that processes billions of dollars every day.
  • Boost up your career in FinTech industry, in company with 25+ years of market leadership.
  • Have a key role in a high growth Singapore market.
  • Improve yourself and learn about FX and CFDs from the industries best.

How we work?

Our global Relationship Management Team consists of 21 colleagues who work from US & Canada, UK, Poland and Singapore. This role will report directly to the Relationship Management Team Lead.

We work in a hybrid model - we'd love to meet you in the office from time to time with respect to your own commitments.

By the end of the first three months you will learn how to:

  • Grow and manage assigned portfolio of high value Clients.
  • Acquire new Clients through networking and professional contacts.
  • Provide outstanding service and build relationships with a dedicated portfolio of OANDA’s clients.
  • Retain Clients through proactive management, utilising OANDA's products and services, conduct regular Client education on the platform and products.
  • Regularly contacting Clients to maintain a strong working relationship and deliver high value solutions.
  • Work closely with the Sales, Operations, Compliance Department to maintain Client excellence.

Requirements:

  • 2 - 5 years Relationship Management, Sales or Client-facing services experience.
  • Fluency in both written and spoken English & Mandarin.
  • CMFAS 1B, 6 & 6A qualifications would be an asset.
  • Ability to work flexible hours including evenings.
  • Proficiency in the use of MS Office, experience in Salesforce would be an asset.
  • Positive attitude, flexible nature, a person who would thrive in a fast-paced, constantly changing environment
  • Passionate about Forex trading and enjoys discussing the financial markets.
  • Singaporeans and PRs are preferred.

OANDA Global Corporation is a diverse and global team with offices around the world. We value the unique skills and experiences each individual brings to OANDA. We are committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate. We provide an inclusive and accessible environment for everyone.

Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment and selection process, please let us know. We will work with you to provide as seamless a recruitment experience as possible.


Learn more about our culture here


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